STOCK and DELIVERY
   


Prices
Tea is the most affordable luxury in the world. But at first glance it may seem expensive. A tea that costs €100.00 per kilo only costs 20 cents per cup when brewed. A kilo of tea will typically yield 500 cups (vs. 40-50 cups from a kilo of coffee). The majority of the teas we offer will cost between 8-12 cents per cup.

Also, some of the teas in our collection will yield as many as 4-6 infusions from the same leaves (particularly oolongs, whites and greens). For many teas, those later infusions yield the most interesting flavors. Since most of the caffeine is released in the first infusion, this is also a way to reduce the caffeine content.

For most sales, all teas are priced per 100g. 100g will typically make 50 cups of tea. We will also package all teas in 50g quantities, at half the 100g price, plus 25 cents. Larger quantities, 250 g and Wholesale pricing is also available upon request.

Our products are agricultural commodities and as a result their underlying prices vary all the time. While we endeavour to only change our prices annually, we reserve the right to change the prices of products at any time without notice. Despite our best efforts, a small number of the many products in our catalogue may, therefore, be mis-priced on the web site. Rest assured, however, that we verify prices as part of our order fulfilment procedures.

If an item's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price by more than 10%, we will cancel your order and notify you of that cancellation, otherwise we will charge the stated price and send you the item.

Availability
We hold sufficient stock of all our lines to fulfil our expected medium term orders. Therefore, we can normally pack your order and prepare it for shipment within 48 hours.

However, either because of the seasons or if you are placing an exceptionally large order we may occasionally run short of an item. As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable and will provide you with an estimated time it will take us to receive it from the supplier, pack it and prepare it for shipment. If we expect to be out of stock for 2 weeks or more, we will give you the option of cancelling your order and refunding any payments promptly or crediting your next order.

Terms and Conditions

  • All prices published by Kingfisher Tea include currently applicable VAT rates. Carriage fees are not included in any published prices.
  • Prices and descriptions are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract. Photos and descriptions are to serve as a guide only and are not contractually binding.
  • Kingfisher Tea remains the owner of all goods shipped to the buyer until the Company has been paid in full.
  • We do not warrant the suitability of goods for a particular purpose, and you should check suitability before ordering.
  • Goods are not sold on a trial basis.
  • Claims for damage and mis-shipping must be made within seven days of receipt.
  • All returns must be in stock condition, in their original packaging and be authorised by Kingfisher Tea. It is the responsibility of the buyer to return and collect goods to / from Kingfisher Tea.
  • We are not responsible for any consequential loss or expenses, howsoever caused, including incidental returns costs.
  • All products advertised are subject to availability. In the event of non-availability of goods, we reserve the right to rescind the contract.
  • Goods may not be supplied in packaging shown.
  • The Company reserves the right to decline service to any company or consumer.
  • If part of these terms is found to be unlawful, it shall not affect the validity of the remainder.
  • These terms and conditions do not affect consumer statutory rights.
  • Errors and omissions excepted. A full copy of the terms and conditions is available on request.

Privacy Statement for Kingfisher Tea Website

Choice/Opt-Out - Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. If you wish to have your information removed from our database simply send an e-mail to: info@kingfishertea.com

Contacting the Web Site Administrator - If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: info@kingfishertea.com

Links – All links provided on this web-site to other sites are for information purposes only. Kingfisher Tea does not endorse or promote any of the information provided or products offered on these sties. If you have a complaint about the content of any of the Links provided, contact info@kingfishertea.com and we will review your concerns.

  1. Ordering Online
  2. General Introduction - The easiest and most convenient way to purchase the products is through our secure website. If you do not wish to order on the web site, you may also order using fax or e-mail. This site is structured in such a way that you will always see the list of categories on your left. In order to view the products, simply click on the category you want and they will appear in the window beside the list. Each product has a description and a picture. The navigation of this site is straight-forward. However, if you want to go back to the previous page use your browsers "Back" button.
  3. Contact - For any questions regarding your purchase please use the following e-mail address: info@kingfishertea.com
  4. Payment - Payment can be made by:
    - Credit card: We accept all major credit cards using the CCNow processing service. Every credit card order goes through a secure server. See www.ccnow.com for further security and privacy information.
    - Cheque: Please allow 2-4 days clearance before delivery.
    - Bank draft/postal order: After receiving a bank draft goods will be dispatched immediately.
  5. Delivery/Shipping Costs - Delivery costs will be shown when you check out and depend on the weight of the order. For example, within Ireland: up to 200g = €2.50, up to 500g = €3.50, up to 1kg = €6.00 , 2kg is €7.00 and each additional 1kg is 1 euro.
  6. Receiving Your Order - On receipt of your order please check the packaging and contents carefully. Please keep any original packaging that the products are supplied in, in case you need to return the product. If you have any problems with your delivery or goods you must notify us within 7 working days of receiving your order.

 

 
   

Tel +353 (0)45 870080 : Mobile +353 87 6625 189 : Email info@kingfishertea.com : Terms/Privacy : Find Our TeasWhats New